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Account Manager- FM Services.

Account Manager- FM Services.

Job title: Account Manager- FM Services.
Contract type: Permanent
Location: Greater London, LU6 8DL
Salary: £45,000 + travel allowance + benefits. per year
Reference: 2424NM
Contact name: Nigel Marshall
Contact email: nm@palmermccarthy.com
Published: 19 days ago

Job description

 🚀 Account Manager – Facilities Management
📍London Area  | £45K + travel allowance + additional benefits.

Join the UK’s fastest-growing facilities management company and a Sunday Times 100 Fastest Growing Company!

As a B-Corp certified, people-centric business our client is redefining the industry through innovation, sustainability, and operational excellence.

About the Role

As an Account Manager, you’ll oversee a portfolio of key clients, ensuring exceptional service delivery and managing a team of on-site supervisors & cleaning operatives. You’ll build strong client relationships, drive operational performance and contribute to the clients mission of continuous improvement.

What You’ll Do

🔹Client Management – Develop strong relationships, ensure service excellence & resolve escalations.
🔹Operations Oversight – Manage daily cleaning operations, mobilize new sites & maintain high standards.
🔹People Leadership – Recruit, train, and develop teams to create a customer-first culture.
🔹Performance & Reporting – Track KPIs, audit compliance & optimize service delivery.
🔹Health & Safety – Ensure full compliance with H&S standards & training completion.
🔹Sustainability – Support the  ISO & B-Corp goals and promote eco-conscious practices.

What We’re Looking For

✔ Proven experience in account management & operations leadership (multi-site preferred).
✔ Strong customer service & relationship management skills.
✔ Experience working with KPIs, compliance & H&S regulations (IOSH preferred).
Team leadership experience with the ability to recruit, train & motivate staff.
Problem solver with a resilient & proactive approach.

Why Join Them?

✅ Work for a B-Corp-certified, high-growth company that puts people & purpose first.
✅ Be part of a dynamic & innovative team making real industry change.
✅ Enjoy career growth, competitive salary & benefits in a thriving environment.

📩Ready to make an impact? Apply now!

#Hiring #AccountManager #FacilitiesManagement #Leadership #CustomerSuccess5

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