Job description
About the Role
We are thrilled to partner with our client to recruit a Building Manager for one of Birmingham’s most prominent commercial locations. The successful candidate will oversee a 200,000 sq. ft. multi-tenanted commercial office building, leading a small on-site team responsible for facilities management and customer service.
You will play a critical role in ensuring the smooth running of the building, delivering excellent customer service to tenants, managing day-to-day facilities operations, and maintaining compliance with all commercial building regulations.
Key Responsibilities
Facilities & Operations Management: Oversee all facilities services, ensuring that the building is maintained to the highest standards, including health and safety compliance and building regulations.
Tenant Relations: Develop and maintain strong, positive relationships with tenants, ensuring their needs are met and that the building operates smoothly for all occupants.
Customer Service Excellence: Go the extra mile to deliver outstanding customer service for tenants and visitors, including managing a programme of tenant events.
Team Leadership: Lead and motivate a small on-site team, promoting effective teamwork and high performance across facilities and customer service staff.
Budget Management: Take ownership of the building’s financial operations, ensuring budgets are managed effectively and cost-efficiency is maintained.
The Ideal Candidate
We are looking for a highly competent, customer-focused professional with proven experience in building management or a related field such as facilities management, centre management, or hospitality.
Key qualifications and skills:
Commercial Building Management Experience: Comprehensive knowledge of managing multi-tenanted commercial properties, ensuring full compliance with building regulations.
Customer Service Expertise: A track record of delivering exceptional customer service, with the ability to meet diverse tenant needs.
Financial Acumen: Experience in managing budgets and ensuring financial responsibility.
Leadership Skills: Strong leadership and motivational skills to lead an on-site team and maintain high operational standards.
Communication & Relationship Building: Excellent interpersonal skills, with the ability to develop lasting relationships with tenants and service providers.
What’s On Offer?
Competitive Salary: Up to £50K + bonus (up to 10%).
Holiday Entitlement: 25 days, increasing by 1 day for every year of service.
Private Medical Insurance.
Professional Growth: Opportunities for ongoing professional development and career progression.
Supportive Environment: Full onboarding and induction plan, reporting to an experienced line manager.
About the Company
Palmer McCarthy is a specialist recruiter in the Facilities and Property Management sectors. We are proud to act on behalf of our client in this recruitment process. Our client is a respected leader in commercial building management and offers a supportive, growth-oriented environment.
How to Apply:
If you are a customer-focused building management professional with strong leadership and financial skills, we encourage you to apply.